Your team's daily work, in one system they rely on.
Data, operations, and automation, with or without AI. Engineered to a written scope, and supported under contract.
For companies with a team and a daily routine, from online stores to field operations: the ones running on spreadsheets and messages, or with systems the routine ignores.
What Karu Tech does
With or without AI. The system is the same; AI goes where it helps.
Data
A data model designed for your operation, not a vendor's, with the full history in one place and integrations with what you already use.
Operations
Systems that prevent what manual routines let through: orders with no owner, deliveries never confirmed, invoices nobody sent. Every action logged, with who did it and when.
Automation
Billing, follow-ups, reconciliation, reporting: work that today depends on someone remembering now runs on its own, with a record of what ran and what failed.
Embedded AI
AI inside the system, reading the operation's history to prepare what the team will send, sort, or decide. Where it makes a difference, not a chatbot on the side.
Who it's for
- An operation with no system, or with one the real routine ignores: management lives in spreadsheets, messages, and two people's heads.
- Orders, tickets, or requests that arrive by message (WhatsApp, email, a form) and need to become a record with an owner, a deadline, and a history.
- Several systems that don't talk to each other, with someone copying data between them.
- A company that wants to organize its data and automate its processes, and would rather have its own system than bend the routine to an off-the-shelf tool.
- A brand that needs its own online store, back office, or customer area, and wants to own its data.
Off-the-shelf tool or your own system?
Two legitimate paths. On two of the criteria below, the off-the-shelf tool wins, and we say so.
| Criterion | Off-the-shelf tool (SaaS) | Your own system with Karu Tech |
|---|---|---|
| Time to first use | Days. The tool wins. | Weeks, after discovery. |
| Upfront cost | Low: a monthly subscription. The tool wins. | Project with a fixed price per scope. |
| Data model | The tool's; your operation adapts to it. | Designed for your operation. |
| Integrations | A broad, ready-made catalog; anything outside it depends on the vendor's API, and on someone to build and maintain it. | Defined and priced in the scope: the ones your operation uses. |
| Work the tool doesn't cover | Stays outside the system: spreadsheets, messages. | That work is the whole point of the project. |
| Data | Exportable, in the tool's model. | Yours, in your own database, exportable at any time, including the schema. |
| Scope changes | Wait for the vendor's roadmap. | Approved estimate, then build. |
| Support | Included in the plan; queue-based, no committed hours. | A separate maintenance contract, with committed scope and hours; documentation included. |
How we work
We start with the operation as it really runs, not with a feature list. Discovery happens with the people who run it.
Scope in writing before the first line of code. What's in, what's out, the schedule, and a fixed price.
You test before going live. Acceptance testing in a staging environment, with your team clicking through it.